ESSENTIAL DIGITAL SKILLS

This unit will introduce you to various digital skills you can use in daily life. This includes how to use devices like a PC, tablet or mobile phone for simple personal and work-related tasks. You will also understand how to find and use information on the internet.

In this unit, you will learn about the following:

• Digital Services – how to use online shopping, banking and manage accounts safely and securely online. You will also learn how to use online document systems to upload and download files, and use email, instant messaging and social media to communicate and collaborate with others.
• Digital Technologies – explore new and emerging technologies, how they have influenced business operations and how they’re used to meet business needs.
• Spreadsheet Software – develop an understanding of spreadsheet software tools and techniques to be able to use formulas and produce spreadsheets.
  
• Word Processing Software – how to prepare, process and produce a wide range of sophisticated and professional documents accurately and efficiently.

In this unit, you will learn and understand how to be safe and responsible online. You will learn the different forms of cybercrime and the tactics used by cybercriminals, as well as the effects that cybercrime can have on individuals and businesses. You will also learn the various protective methods used to maintain cybersecurity.

In this unit, you will learn about the importance of digital skills in the workplace, and the different types of roles where digital skills are required. You will also identify your own career goals and plan how you will develop your digital skills to meet these.