Indarjit Gill-Johal, based in Wolverhampton, recently completed our Level 3 CMI Coaching and Mentoring qualification. This short course is part of the distance learning provision at The B2W Group, which focuses on upskilling employees in the workplace.
CMI Coaching and Mentoring
This level 3 qualification is a great educational route for supervisors and first-line managers. It supports the development of coaching and mentoring skills and improving on the mentoring of individuals and teams.
Management roles face constant change, with new technologies and rising customer demand. A company relies heavily on the ability of a management team. Successfully coaching and mentoring your team could mean the difference between business success and failure.
Indarjit Gill-Johal’ Experience
Indarjit is a qualified Senior Social Worker and currently works as a Panel Advisor for Wolverhampton City Council. We spoke to her to find out more about her experience on the CMI Coaching and Mentoring course.
Why did you want to enrol on this course?
I like learning and reading research findings and articles. I also take an active part in my personal and professional development.
This course was more suitable than others as it was online and there was flexibility. This allowed me to complete units in my own time and worked around my existing commitments. I found the contents of the modules interesting and saw it as an opportunity to really explore the area of coaching and mentoring. As I am a Practice Educator and have students on placements, this course builds around my existing skills and knowledge.
What did you enjoy most about this course?
I enjoyed the flexibility and found that this made the learning experience more enjoyable. I was able to build on my existing knowledge and it gave me the opportunity to look at things from a coaching and mentoring perspective. I liked the structure of the course and found it stimulating. It really made me think and reflect on both present and past experiences and how I can do things differently in the future.
Both of my tutors were also extremely supportive and responded to queries promptly, making me feel valued as a student.
What new skills and knowledge have you learned during the course?
I feel as though I have developed my existing skills to the next level. I have learned about stages in both the coaching and mentoring process in more depth. For example, I now know more about relationship building, exploring the situation, action planning, goal setting and reviewing. I have had the opportunity to explore coaching and mentoring in the master class, through my own reading and through discussion with my colleagues who are completing the course on different cohorts.
Did you find the course met your expectations?
Yes, I found that it met my expectations. I have gotten what I wanted from the course.
The course is as challenging as you want to make it. I worked to the best of my abilities and went beyond the minimum expectations. I found that this stimulated my brain and I was able to connect ideas, make links and look for patterns and behaviours.
Has the course helped you to progress in the workplace?
Yes definitely. I believe in applying theory to practice. I have a team which I manage and have been implementing my new knowledge within my role. I have used some of the concepts and techniques to help develop others and assist them with their learning.
Would you recommend us the others?
Yes. The flexibility means it will suit a lot of people. Especially in the current climate. The course provides great support and encouragement from Tutors. As well as this, learners will be able to attend great masterclasses which provides overviews of the units. The course will allow learners to build on their knowledge.
Level 3 Coaching and Mentoring
Our fully online CMI Coaching and Mentoring qualification is available to employed residents of the West Midlands area. This course is fully funded and comes at no cost. Find out more about this distance learning course through our website.
