Our E-Learning courses make it easy and convenient for employees to upskill themselves in various areas. The courses are extremely flexible and allow learners to work at their own pace and access the online resources when and where convenient.

Eligibility Criteria

  • Aged 16+
  • Lived in the EU for 3 years

Tees Valley

The Humber

Black Country

Greater Manchester

Greater Lincolnshire

The Marches


Birmingham and Solihull


Sheffield City Region

Cambridge and Peterborough 


business administration e-learning

Business Administration Knowledge

Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expens­es; the need for good business administration has never been greater

Data Protection E-Learning The B2W Group

Data Protection & Data Security

Every hour, someone in the UK is told they have Parkinson’s disease, there are approximately 152,000 strokes in the UK every year (more than one every five minutes), and one in six of the UK population have some form of hearing loss. These health conditions, along with others such as arthritis and dementia, affect a substantial proportion of the population. A good understanding of common health conditions is essential in any care environment.

equality and diversity e-learning qualification

Equality and Diversity

This Level 2 certificate is designed for learners wanting to raise their awareness of issues surrounding equality and diversity in society, the workplace or the community. Learners will be able to develop knowledge and understanding on the topic and apply this in the workplace and their everyday life.

Information, Advice and Guidance E-Learning The B2W Group

Information, Advice or Guidance

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

Lean Organisation Management Techniques The B2W Group

Lean Organisation Management Techniques

A lean organisation provides the greatest customer value with the fewest resources, a philosophy increas­ingly important in today’s competitive business market.

customer service level 2 qualificaiton

Principles of Customer Service

This qualification will provide you with the knowledge required to work effectively in a customer service role. You will learn key information such as understanding customers and employer organisations. You will understand how to communicate appropriately with customers and resolve any problems.

team leading online qualification

Principles of Team Leading

This course is for individuals who wish to develop their knowledge and understanding of being a team leader. Tasks involved in being a team leader include planning, allocating and monitoring work for those they are responsible for, as well as giving appropriate feedback and briefs to team members. It will also cover important aspects which some may find difficult to approach, such as managing conflict and resolving problems.


leadership and management level 3

ILM Leadership & Management

This level 3 ILM qualification provides you with the knowledge needed to organise, manage and motivate team members. It will allow you to become confident in your ability to perform in your role, as you learn the tools and techniques needed to become an effective leader.


dementia and care level 3

Principles of Dementia and Care

This qualification will develop learners’ knowledge and understanding of caring for individuals with dementia. It will include types of dementia and the importance of early diagnosis. Learners will understand how to have a person-centred approach in dementia care and how to communicate, interact, and support the use of mediation to support those with dementia.

end of life care level 3

Principles of End of Life Care

This level 3 qualification is for learners who are responsible for looking after individuals as they near the end of their life. It will help to develop an understanding of how to communicate, maintain dignity and bereavement care.

woman-sharing-her-struggle-F2JSQRB (1)-min-min

Understanding Mental Health

The purpose of this level 3 qualification is to develop learners’ knowledge and understanding of mental health, mental well-being and working in the mental health sector.

leadership and management level 3

Principles of Leadership and Management

This level 3 qualification provides you with the knowledge needed to organise, manage and motivate team members. It will allow you to become confident in your ability to perform in your role, as you learn the tools and techniques needed to become an effective leader.

Want to know more?   •   0161 474 7603

The B2W Group has a fresh approach to transforming businesses by up-skilling their current staff or bringing an apprentice into the business to add a dynamic and dedicated individual to the team. All of our courses are available through various streams of government funding so are a cost-effective way to provide high-quality training within the workplace.

Registered office in England and Wales, No:07559200
© 2020, The B2W Group, All Rights Reserved.


0161 474 7603

Floor 4, Building 4,
Universal Square,
Devonshire Street,
M12 6JH